PROTECT YOUR ACCOUNT INFORMATION: We have been made aware of some recent scams where criminals pose as either Downriver Community Federal Credit Union or another credit union entity to prompt you to call and verify your account information or personal account numbers. Please remember, WE WILL NOT contact our members by phone to ask for account information or verification. As your financial institution we already have this information stored securely in our system to provide you with the services you need. DO NOT provide your account, credit card or social security numbers to individuals contacting you via phone or email. If you feel you have been a victim of a scam or fraudulent activity please contact us at 313.386.2200
Downriver Community Federal Credit Union will NEVER use email, or text messages to request ANY account information such as names, passwords, etc. Please report any request of this type immediately at (313) 386-2200.
For your protection and for increased account security we may ask additional questions to properly verify your identity. Unfortunately, if somone was able to obtain information about you and attempt to steal your identity, they would most likely have your name, date of birth, and social security number. Therefore we may verify additional information with you. Please be assured these questions are asked because your account security is of the utmost importance to us.